Before contacting Customer Support, please review our FAQ page where many common questions are answered. When contacting customer service, please have the owner name, address, model and serial number available. The information will help the service representative to expedite your request.
GENERAL CONTACT INFORMATION
For emails, please include your name, address, phone number and serial number of the firearm.
INQUIRY: qa@smith-wesson.com
By Telephone:
(USA) 1-800-331-0852
Monday-Friday 8:00AM-4:45PM EST
(International) 1-413-781-8300
Monday-Friday 8:00AM-4:45PM EST
By TTY:
1-833-522-1129
By Fax:
1-413-747-3317 (USA)
1-413-731-8980 (International)
By Mail:
Smith & Wesson
2100 Roosevelt Avenue, Springfield, MA 01104